The Basketball Festival

Refund and Exchanges

GuamTime is solely the online box office for these events. We do not offer refunds or manage exchanges of tickets. All refunds and exchanges will need to be communicated to directly to the organizer of each event. If your event is cancelled, the event organizer is responsible for refunding the amount you paid for your tickets (minus order processing, service and delivery fees) using the same payment method used for purchase. If your event is postponed, the event organizers will contact you with the new date and time. All Event personnel have the right to refuse entry to any ticket holder for any reason at their discretion. Venue and Talent are subject to change without notice and are not grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by the seller and is not grounds for a refund.